Delivery & Returns
All prices include GST.
We want you to be 100% happy with your purchases. If the item is faulty then return for replacement or refund, we'll also reimburse any shipping costs you incur.
If the item doesn't fit then return complete with tags and packaging in a resellable condition and we'll send you an alternative size. You pay shipping to us and we pay shipping of the replacement items.
If you simply change your mind, you can return complete with tags and packaging in a resellable condition for a refund, there is a 20% restocking fee.
Spend over $150 and get FREE shipping anywhere in New Zealand.
Otherwise there is a small charge:
- Non Rural - $6
- Rural - $9
We aim to dispatched all orders using a tracked courier service, please allow 5-10 business days for the items to reach you, often it will be quicker.
Delivery to PO Boxes
Unfortunately we cannot deliver to PO Box's nor do we export from New Zealand.